It’s Not Who Your Customers Are, It’s How They Behave
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
Wow. I’m humbled by the commentary from my first post. I hope I can maintain such passionate interest!)Businesses cannot exist without customers, so it’s sadly ironic that many, if not most, businesses, actuallyunderstand so little about them. As a com…
Why Small Companies Will Win in This Economy
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
I just heard a story from a client that’s hard to believe but true.In the worst economy we’ve seen in decades, Passlogix, a privately owned 100-person software development company, just received over a million dollars in prepaid commitments for the nex…
Academia vs. Industry: The Difference Is in the Punctuation Marks
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
Having spent most of my life either in school (five degrees) or teaching in school (tenured professor), one might think that I’ve lived in a doorless ivory tower. Fortunately along the way I’ve had transformative interactions with industry in my role a…
The New Organization Model: Learning at Scale
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
In recent posts we’ve described a massive institutional transformation that will occur as part of the big shift: the move from institutions designed for scalable efficiency to institutions designed for scalable learning. The core questions we all need …
Four Fatal Flaws of Strategic Planning
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
Strategy execution is drawing a lot of attention these days, but that in no way means companies have abandoned their time-tested strategic planning processes. In fact, as far as management tools are concerned, strategic planning is as popular as ever, …
How Leaders Get the Information They Really Need
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
Harvard Management Update editor Christina Bielaszka-DuVernay is on-site this week at the Conference Board’s leadership development conference in New York City. She reports here on the highlights of a Thursday morning panel discussion on leadership dur…
How Google and P&G Approach New Customers, New Markets (BY PETER SIMS)
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
When I worked with entrepreneurs and leaders in Europe, I often heard complaints like: “American companies have a habit of coming into Europe full of ambition, searching for big markets, but without fully understanding what it takes to sell a product, …
Big Company Lessons for Small Businesses (BY ANTHONY K TJAN)
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
Dick Harrington was most recently the CEO and President of the world’s largest information media company Thomson Reuters and is largely recognized for his transformation of the company from a diversified holding company to the information services jugg…
Five Questions Every Mentor Must Ask (BY ANTHONY K TJAN)
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
One of my partners, Mats Lederhausen, recently shared with me a mentorship framework, first inspired by wellness guru, Deepak Chopra, that he’s evolved and used over the years. The framework is an amazingly simple-yet-powerful set of five critical ques…
Five Questions Every Mentor Must Ask (BY ANTHONY K TJAN)
March 30, 2009 by Anantio Bayuardi
Filed under Alumni Aggregator
One of my partners, Mats Lederhausen, recently shared with me a mentorship framework, first inspired by wellness guru, Deepak Chopra, that he’s evolved and used over the years. The framework is an amazingly simple-yet-powerful set of five critical ques…

